Contemporary Medical Office Procedures, Third Edition, is designed to provide learners with the knowledge and
skills necessary for career success in administrative medical assisting. Entry-level administrative and general
competency areas outlined in the Medical Assistant Role Delineation Chart of the AAMA are addressed. The book is
divided into five parts: "Today's Medical Environment," "Patient Relations," "Computers
and Information Processing in the Medical Office," "Automating Medical Office Financial Management,"
and "Becoming a Career Medical Assistant." Each part focuses on a major area that influences an administrative
medical assistant's responsibilities.