Personal Reasons for Developing Speaking Skills
Profiles : Accepting the Challenge : Keith Hawkins
Professional Reasons for Developing Speaking Skills
Self-Assessment : How Much Experience Do You Have Speaking?
Public Reasons for Developing Speaking Skills
Considering Diversity : Justice Clarence Thomas Takes On Critics
The Public Speaking Transaction
Speaking of . . . Words as Symbols
Chapter 2. Your First Speech
First Things First
Profiles : Speaking with Passion : Jonathan Studebaker
Inventing Your Speech
Organizing Your Speech
Presenting Your Speech
In Their Own Words : Sample Speech Outline : Accident or Suicide : Driving Without a Seatbelt by Karen Shirk
Chapter 3. Coping with Speech Anxiety
Physiological Arousal and Speech Anxiety
Self-Assessment : How Anxious Are You About Public Speaking?
Recognizing the Source of Your Anxieties
Controlling the Sources of Your Speech Anxiety
Self-Assessment : What Are the Sources of Your Speech Anxiety?
Techniques for Controlling Anxiety and Arousal
Profiles : An Athlete's Approach to Anxiety : Kristi Yamaguchi
Chapter 4. Listening
Everyday Importance of Listening
The Nature of Listening � Misconceptions About Listening
Speaking Of . . . Misheard Lyrics � Obstacles to Listening
Considering Diversity : Listening in High- and Low- Context Cultures
Goals of Listening
Self-Assessment : What Is Your Level of Receiver Apprehension?
Techniques to Improve Your Listening Skills
PART II. ADAPTING TO THE AUDIENCE
Chapter 5. Audience-Focused Speaking : Mastering the Rhetorical Situation
Situations That Demand Public Speaking
In Their Own Words : Remarks Before the Democratic National Convention : Carolyn McCarthy
Goals and the Motivation to Speak Out
Analyzing Your Audience
Profiles : Between Two Cultures : Tomoko Mukawa
Self-Assessment : How Collectivistic or Individualistic Are You?
Considering Diversity : Cultural Variations in Audience Response
Speaking of . . . Rhetorical Sensitivity
Confronting Constraints
Speech Purposes
Chapter 6. Ethical Speaking
Basic Ethical Questions
Considering Diversity : Cultural Relativism and Credit
Self-Assessment : When Is It Acceptable to Lie?
Ethical Norms for Public Speakers
Speaking of . . . Codes of Conduct for Public Speaking
Special Issues for Speakers
Profiles : Truth or Consequences : Joseph Biden
Ethical Norms for Listeners
Ethical Obligations of Speakers and Listeners : A Summary
PART III. PUTTING THEORY INTO PRACTICE
Chapter 7. Inventing Your Message
Focusing on Your Audience, Topic, and Specific Purpose Considering Diversity : Cultures on the Web
Profiles : The Importance of Interviewing : Professor Rick Rigsby
Using Your Research
Guide to Source Citations
American Psychological Association (APA) Style
Modern Language Association (MLA) Style
Chapter 8. Organizing Your Message
Focusing on Your Audience
Organizing the Body of the Speech
Considering Diversity : Organization and Culture
Introducing Your Speech
Profiles : On Writing Comedy : Russ Woody
Concluding Your Speech
Preparing the Formal Outline
Preparing Speaker's Notes
In Their Own Words : Sample Speech Outline : Lake Tahoe by Chalsey Phariss
Overhead Transparencies
Chapter 9. Language : Making Verbal Sense of Your Message
Language, Perception, and Experience
Language and Audience Diversity
Using Language Effectively
In Their Own Words : "We, the People" : Barbara Jordan
Speaking of . . . Common Irritants Grate on the Ears
Using Language Appropriately
Considering Diversity : How Does Language Marginalize People?
Chapter 10. Delivery : Engaging Your Audience Nonverbally
Focusing Your Delivery on Your Audience
Nonverbal Characteristics of Delivery
Delivery and the Nonverbal Communication System
Speaking of . . . Seating Arrangements
Speaking of . . . Tips for Improving Your Voice
Speaking of . . . Handling the Q and A
The Functions of Nonverbal Behavior in Delivery
Taking a Proactive Approach
Chapter 11. Presentational Aids
Why Presentational Aids?
Adapting Presentational Aids to Your Audience
Types of Visual Aids
Materials for Visual Aids
Guidelines for Creating and Using Visual Aids
Audio and Audiovisual Aids
Computer-Assisted Presentational Aids
Speaking of . . . Murphy's Law
PART IV. CONTEXTS FOR PUBLIC SPEAKING
Chapter 12. Informative Speaking
Focusing on Your Audience : Adapting to Different Styles of Learning
Six Attributes of Effective Informative Speaking
Putting Theory Into Practice
Forums for Informative Speaking
In Their Own Words : Sample Informative Speech Outline : How to Be a Friend to a Rape Victim by Suzanne Mifsud
Chapter 13. Persuasive Speaking
Focusing on Your Audience : Assessing the Situation
Speaking of . . . Does Drug Education Really Work?
The Speaker : Becoming a Modern-Day Opinion Leader
Self-Assessment : How Similar or Dissimilar Are You and Your Audience?
The Message : Persuasion Through Logos
Speaking of . . . Statistics Versus Examples
Considering Diversity : Culture and Persuasion
The Audience : Persuasion Through Pathos
Persuasive Speaking in Practice
In Their Own Words : Sample Persuasive Speech Outline : Condemnation to Compassion by Josette Parker
Chapter 14. Thinking and Speaking Critically
In Their Own Words : The Case Against Firearms by Sarah Brady
The Case of Firearms by J. Warren Cassidy
Critical Thinking and Public Speaking
The Toulmin Model of Argument
Fallacies Associated with Grounds
Fallacies Associated with Claims
Fallacies Associated with Warrants and Backing
Self-Assessment : Uncritical Inference Test
Speaking of . . . Dittoheads
Fallacies Associated With Qualifiers
Speaking of . . . Defects of Reasoning : The Fallacies
Answers to "Self Assessment : Uncritical Inference Test�
Chapter 15. More Everyday Speaking
Speaking of . . . The Wedding Toast
Reframing : Speaking as Storytelling
Impromptu Speeches : Speaking Without Advance Notice
Leading and Participating in Small Groups
Speaking on Special Occasions
In Their Own Words : Jeraline Singh�s Speech : America!
Speaking on Television
Speaking of . . . Chatting It Up on TV : Paul Burnham Finney
Appendix A : Student Speeches
Speech of Self-Introduction : Who Am I? by Jonathan Studebaker
Informative Speech : Eating Disorders and Their Warning Signs by Kelli Wells
Persuasive Speech : Fear Is Real Among Freshman Students by Ryland Hill, Jr.
Appendix B : Public Speeches
Remarks, August 19, 1922, by Mary Fisher
Commencement Address by Russ Woody