This text helps students master the skills needed in the front office of a physician practice, drawn from the
administrative material covered in the comprehensive book Kinn's The Medical Assistant: An Applied Learning Approach,
9th Edition, complimenting its clinical counterpart Kinn's The Clinical Medical Assistant. Building on Kinn's unique
approach of teaching skills within the medical specialty context, this volume introduces a new "applied learning"
approach that focuses on the real-world context required to apply theory and skills from the text to various case
studies throughout the chapters. All chapters begin with a scenario appropriate to the content, and contextual
exercises are incorporated throughout the chapter.