This comprehensive book takes readers through the various tasks associated with front office dental procedures,
preparing them for the office of the 21st century.
Table of Contents
THE BUSINESS OF DENTISTRY:
Introduction to the Dental Team.
Legal and Ethical Issues and Responsibilities.
Government Regulations and Mandates.
PRACTICE COMMUNICATIONS:
The Dental Team as Patient Relations Specialists.
Practice Marketing.
Print Communications.
Business Office Communications: Hub of Practice.
CLINICAL RECORDS MANAGEMENT:
Dental Terminology and Tooth Identification.
Charting the Oral Cavity.
BUSINESS AND FINANCIAL RECORDS MANAGEMENT:
Setting Up the Patient Records.
Scheduling to Optimize Practice Efficiency.
Managing Accounts Receivable.
Managing Accounts Payable.
Supply Ordering and Inventory Control.
