Cox, Taylor Jr. : University of Michigan / Taylor Cox and Associates, Inc.
Taylor Cox Jr. is associate professor of organizational behavior and human resource management at the University
of Michigan Business School. He is also founder and president of Taylor Cox and Associates, Inc., a research and
consulting firm specializing in organization change and development work for clients with culturally diverse workforces
and markets. One of his previous book's, Cultural Diversity in Organizations: Theory, Research, and Practice, was
a cowinner of the National Academy of Management's 1994 George R. Terry Book Award.
Summary
The globalization of business, the increased use of teams, and changing workforce demographics have all made
managing workforce diversity a critical competency for today's organizations. But for many companies, efforts to
manage diversity have produced disappointing results. This book offers proven methods that show how you can achieve
breakthrough results in this often difficult and complex area. Creating the Multicultural Organization challenges
organizations to move away from merely "counting heads for the government" and begin creating effective
strategies for a more positive approach to managing diversity. Taylor Cox outlines the diversity challenge and
the forces that drive it and then presents innovative strategies for change through leadership, research, and education.
Representing a radical departure from what most organizations have done in the past, Cox's innovative, systematic
five-part model for developing a diversity-competent organization shows how you can achieve measurable results
on changing the climate for diversity. The book includes an integrated case study on managing diversity efforts
at Alcoa, one of the world's largest companies. Chapter endnotes integrate relevant research, and each chapter
of the book ends with a set of questions designed to provoke thoughtful dialogue and support action planning around
the ideas presented in that chapter. Whether you're a CEO, a member of a diversity steering committee, a human
resource professional, a work group manager, or a team leader, Creating the Multicultural Organization will show
you how to build an environment where people from all backgrounds are respected and are able to reach their full
potential in the organization-and where the power of diversity as an organizational resource is fully realized.
Table of Contents
Foreword by Paul O'Neill
Preface
1. The Challenge of Mastering Diversity
2. A Strategy for Meeting the Challenge
3. Leadership: The First Requirement of Change
4. Leverage Research, Develop Measurement Plans
5. Create Effective Education
6. Align Organizational Systems and Practices
7. Follow Up for Sustainable Results
