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Retail Loss Prevention Officer
Retail Loss Prevention Officer
Author: Manley, Anthony
Edition/Copyright: 2004
ISBN: 0-13-039475-0
Publisher: Prentice Hall, Inc.
Type: Paperback
Used Print:  $88.50
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Summary
Table of Contents
 
  Summary

For courses in Introduction to Security, Private Security, and Security Management.

All aspects of safety and security within the retail premise are covered here in detail--making this text an invaluable part of the retail security officer training curriculum. It exposes students to the extent of functions, tasks, and prerequisites required to efficiently protect and preserve the assets of a corporation in the retail environment. The book also provides extensive information on the criminal/civil hazards and vulnerability security officers may face, and are at risk for, in their profession.

Features

  • Coverage of the legal powers and limitations of the security officer.
    • Familiarizes students with all the criminal laws that may be of importance, or can be attributed to, the actions or reactions of the retail security officer.
  • Focus on the trend of civil lawsuits in American business.
    • Makes students aware of how the actions and reactions of a security officer can place that individual, and the company itself, in liability.
  • Focus on legal issues facing today's security officer.
    • Alerts students to the legal ramifications placed on the security officer regarding his procedures and actions.
  • Discussion on shoplifters and dishonest employees.
    • Introduces students to the issues and actions of combating and preventing losses.
  • An entire section devoted to Emergencies, Threats, and Hazards--Features the problems and effects of strikes, violence, unruly persons and crowds, and more.
    • Demonstrates the need for an Emergency Procedure Plan, categorizing natural and man-made disasters and emergencies and the growth of terrorism--along with their effect on the private business enterprise.
  • Coverage of Alarms and Inspections--Includes alarm systems, design, devices, classification, controls, and signals; along with alarm inspection, testing, response, and record keeping.
    • Outlines, in detail, the need for burglary and fire protection in preserving the company's assets.
  • Boxed material throughout.
    • Highlights key content, offers anecdotes, and provides examples and case studies that illustrate points related to the main body of the text.
 
  Table of Contents

I. LAW AND LIABILITY.

1. Civil Liability.
2. Criminal Law and Liability.
3. Criminal and Civil Litigation.

II. CRIMINAL LAW AND THE RETAIL LOSS PREVENTION OFFICER.

1. Legal Powers and Limitations.
2. Applicable Laws and Alternative Charges.

III. THE RETAIL LOSS PREVENTION OFFICER.

1. Loss Prevention Defined--Process, Administration and Achievement.
2. Risk Analysis and Threat Potential.
3. Investigative Techniques.
4. Loss Prevention Contractual Services.
5. Other Responsibilities and Considerations.

IV. RETAIL THEFT--EXTERNAL AND INTERNAL.

1. The Shoplifter--Profile and Characteristics.
2. Primary Rules in Determining Probable Cause in a Shoplifting Arrest and Detention.
3. The Dishonest Employee.
4. External Crimes and Frauds.
5. Loss Prevention and Control--Tactics and Procedures.

V. EMERGENCIES, THREATS AND HAZARDS.

1. Natural, Accidental and Man--made Emergencies and Disasters.
2. Terrorism and Other Business Threats.
3. Infectious and Health Hazards.
4. Accidental Injuries and Illnesses.
5. Strikes, Violence, Unruly Persons and Crowds.

VI. ALARMS AND INSPECTIONS.

1. Burglar, Fire and Sprinkler Alarm Systems.
2. Fire Inspections and Testing.
3. Alarm Systems Response.
4. Alarm Records.

VII. RELEVANT TOPICS OF CONCERN FOR THE RETAIL LOSS PREVENTION DEPARTMENT.

1. Report Writing--Preparation, Maintenance and Significance.
2. Training--Employee Requirements and the Loss Prevention Manager's Role.

Appendices.
Glossary.
Websites of Interest.
Selected References.
Index.
Tables and Graphs.

 

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