As an introductory level text for the Fire Administration course, this text offers a balance of intormation
to enable success as a Company Officer, Battalion Commander, Deputy Chief, or Chief Executive Officer. The career
development model of the National Fire Academy, and the model curriculum of the Fire and Emergency Services Higher
Education (FESHE) group--industry leaders in fire service education and training--served as a basis for this important
text. With experience in a variety of posiitons and associations, Chief Bruegman brings a real world focus as
this text covers principles of leadership and management, including support elements such as budget and personnel
management, team building, and managing change. Evaluations of personal leadership style and importance of the
individual in helping to shape the fire service of the future make this a great training tool for leaders and adminstrators.
Table of Contents
Preface About the Author About the Experts
Chapter 1: Our Heritage and Our History
Chapter 2: Preparing for Your Future
Chapter 3: Principles of Leadership and Management
Chapter 4: What is Your Leadership Style?
Chapter 5: Leading and Managing in a Changing Environment
Chapter 6: Leadership Ethics
Chapter 7: Personnel Management: Building Your Team
Chapter 8: Managing Emergency Services
Chapter 9: Analytical Approaches to Public Fire Protection
Chapter 10: Quality of the Fire Service
Chapter 11: Community Disaster Planning
Chapter 12: Shaping the Future
Appendix A: Measuring Customer Satisfaction
Appendix B: WMD Response Assets Guide
Appendix C: Assessing Your Local Capacity to Respond to a Disaster
