Handbook of Usability Testing, Second Edition, is a nuts-and-bolts guide for beginners, loaded with tips and
tricks for effectively testing products of all types. From software, GUIs, and technical documentation, to medical
instruments and exercise bikes, no matter what type of product, readers will learn to design and administer reliable
tests to ensure that people find it easy and desirable to use.
Requires no engineering or human factors training
A rigorous, step-by-step approach--with an eye to common gaffes and pitfalls--saves months of trial and error
Liberally peppered with real-life examples and case histories taken from a wide range of industries
Packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade
The Second Edition will be fully updated---30% revised, with 100 new pages. Chapters will be reorganized to
reflect more current industry practices, outdated terminology will be updated, and more varied examples provided.
Many individual chapters will also be heavily revised to reflect current best practicies. The companion website
will include additional case examples samples and templates beyond those already provided within the print product.
Table of Contents
Part One. Usability Testing � An Overview.
1. What Makes Something Usable?
2. What Is Usability Testing?
3. When Should You Test?
4. Skills For Moderators.
Part Two. Process For Conducting A Test.
5. Develop The Test Plan.
6. Set Up A Testing Environment.
7. Find And Select Participants.
8. Prepare Test Materials.
9. Conduct The Test Sessions.
10. Debrief With Observers.
11. Analyze Data And Observations.
12. Create Findings And Recommendations.
Part Three. Advanced Steps.
13. Variations On The Basic Method.
14. Expanding Usability To User Experience
