The issues, opportunities and challenges of aligning information technology more closely with an organization
and effectively governing an organization s Information Technology (IT) investments, resources, major initiatives
and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises
on a global basis. An integrated and comprehensive approach to the alignment, planning, execution and governance
of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service
and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much
has been written and documented about the individual components of IT Governance such as strategic planning, demand
(portfolio investment) management, program and project management, IT service management and delivery, strategic
sourcing and outsourcing, performance management and metrics, like the balanced scorecard, compliance and others.
Much less has been written about a comprehensive and integrated IT/Business Alignment, Planning, Execution and
Governance approach. This new title fills that need in the marketplace and gives readers a structured and practical
solutions using the best of the best principles available today. The book is divided into nine chapters, which
cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance
environment - leadership and proactive people and change agents, flexible and scalable processes and enabling technology.
Each of the chapters also covers one or more of the following action oriented topics: demand management and alignment
(the why and what of IT strategic planning, portfolio investment management, decision authority, etc.); execution
management (includes the how - Program/Project Management, IT Service Management with IT Infrastructure Library
(ITIL) and Strategic Sourcing and outsourcing); performance, risk and contingency management (e.g. includes COBIT,
the balanced scorecard and other metrics and controls); and leadership, teams and people skills.