Nothing is more predictive of the viability and success of a health care organization than its leadership. Learn the skills this market demands and get the tools to master them with Becoming an Effective Health Care Manager.

Building on sound business and health services management theories, and viewed through the lens of emotional intelligence and the author's years of direct experience, this book actively teaches both students and practitioners the relational, operational, and analytical skills that are necessary-and surprisingly rare-in today's health care management arena.