Providing a focus on the knowledge and skills needed to become a successful first-line manager, this unique
text emphasizes successful client care by addressing the role of nurses in managing quality and the available resources
needed. It also discusses each of the essential components of the manager of care role, as well as the basic or
core competencies required of staff nurses inherent in the direct care of clients. Thoroughly revised and updated,
this 3rd edition reflects the numerous changes related to evolving management concepts -- including understanding
the health care system, using personal strengths most effectively, and nurturing professional integrity.
Key Features:
Content focuses on client care management, rather than staff management, to go beyond basic management concepts
and help those whose role will be managing quality client care.
Essential theoretical information is covered with an emphasis on practical application.
Application Exercises at the end of each chapter challenge readers to apply what they�ve just learned. A brief
clinical situation is followed by questions or commands to describe the solution, based on what was learned in
the chapter.
Critical Thinking Scenarios at the end of each chapter give readers a short case study to consider and questions
to test their application of knowledge.
A competency-based format is applied throughout and is based on a research study that identifies clinical management
skills needed by beginning staff nurses.
Objectives and Key Concepts at the beginning of each chapter provide readers with a glimpse at important information
contained within. Key concepts are also shown in boldface upon first mention in that chapter.
Cartoons are provided throughout to keep readers more actively interested in the text content.
New to this Edition:
Terrorism readiness and disaster management content has been added to prepare readers for today�s most relevant
issues.
The chapter on Understanding the Context of Health has been thoroughly revised to offer readers a glimpse into
the heart of the business of health care. New content in this chapter includes economic and political ties to seamless
health care, nursing informatics, and technology in practice.
The latest issues facing staff nursing are covered -- including content on staff shortages, mandatory overtime,
agency nurses/temps, self-preservation, and continuing education.
Revised and updated instructor�s resources are now located online for added flexibility.
