Drafke, Michael W. : College of DuPage, Glen Ellyn, Illinois.
Summary
Help your students crack the code of office politics and learn to understand management! Are your students competent
but clueless when it comes to coworker relations and management issues? Working in Health Care tackles such topics
as:
Understanding management, and what management wants from you
Effective coworker communication
Why we resist change
Using verbal and nonverbal communication in the workplace
Written by a health and business educator, this friendly workbook includes many interactive activities to help
students better understand the relationship between personal values and the working world.
It's a shortcut to success for the health care worker!
What's New
Workbook format with 36 building comprehension exercises
Expanded coverage on:
coworker communication
self-management
time management
generating ideas and organizing meetings
successful interviewing
Key Features:
Students will learn how to:
Communicate effectively with their managers and coworkers
Understand their managers' perspectives and decisions
Effectively cope with change
Set personal career goals that lead to success
Obtain a favorable performance review
Decide what to do if they undeservedly receive a negative performance review
Adjust their surroundings to help them perform at their best
Deal with stress
Know when it is time to search for their next job
Prepare an effective resume and cover letter
Use networking to find a job and further their careers
Table of Contents
1. Why People Work
2. The Work Environment
3. Communications: Verbal and Nonverbal
4. Economics and Health Care
5. Management: Why It Is Needed; Learning to Live With It
6. The Informal Organization
7. Performance Evaluations
8. Management Decisions: Understanding and Coping With Them
9. Understanding Motivation
10. Change
11. Job Satisfaction
12. Introduction to Stress
13. Becoming Employed
