Amidst a deepening crisis in U.S. health care, Advanced Performance Improvement in Health Care provides a results-oriented
approach to rehabilitating an ailing healthcare system. With his innovative, instructive strategies, Lighter offers
a welcome road map to guide meaningful change in the industry and to equip healthcare managers to meet 21st century
challenges. Advanced Performance Improvement in Health Care: Principles and Methods provides healthcare educators,
leaders, and clinicians with the specific knowledge and tools vital for creating and advocating for quality-centric,
next-generation healthcare organizations. This unique compilation of management, analytical, and statistical methods
and techniques serves as a comprehensive guide to harnessing today s technology and developing a culture of quality
that delivers sustainable, quantifiable value in healthcare organizations: Offers a comprehensive methodology for
improving quality in healthcare organizations; Details a Process Analysis Toolkit with dozens of proven techniques;
Illustrated with easy-to-follow diagrams and flow charts; Provides best practices for measuring value and performance;
Includes extensive discussion of medical informatics, Lean, Six-Sigma, and more.