Information technology lives all around us--in how we communicate, how we do business, how we shop, how we learn,
even how we register for classes. Smart phones, iPods, PDAs, and wireless devices dominate our lives, and yet it's
all too easy to take information technology for granted.
Now, Rainer, Turban, and Potter's Introduction to Information Systems helps make information technology come alive
in the classroom. This text takes students where IT lives--in today's businesses and in our daily lives--and helps
them understand how valuable information technology is to their future careers. Throughout, the text connects IT
to accounting, finance, marketing, human resources, and operations, so students can discover how critical IT is
to each functional area and every business.
Technology to help students reach their full potential.
WileyPLUS provides everything needed to create an environment where students can reach their full potential and
experience the exhilaration of academic success.
With WileyPLUS, students can:
Interact with engaging activities for each chapter, including simulations and animations that help them visualize
IT processes.
Develop IT solutions for a simulated music venue called Club IT.
Come to class better prepared for lectures.
Get immediate feedback and context-sensitive help on assignments and quizzes.
Access a suite of learning resources, including a complete online version of the text.
80% of students surveyed said it improved their understanding of the material.
76% of students surveyed said it made them better prepared for tests.
69% of students surveyed said it helped them get a better grade.
Table of Contents
Chapter 1. Information Systems: Concepts and Management.
1.1 Information Systems: Concepts and Definitions.
1.2 Types of Information Systems.
1.3 Examples of Information systems.
1.4 Managing Information Resources.
1.5 The Plan of This Book.
Chapter 2. The Modern Organization in the Digital Economy.
2.1 Doing Business in the Digital Economy.
2.2 Business Pressures, Organizational Responses, and IT Support.
2.3 Competitive Advantage and Strategic Information Systems.
2.4 Why Should You Learn about Information Technology?
Chapter 3. Ethics, Privacy, and Information Security.
3.1 Ethical Issues.
3.2 Threats to Information Security.
3.3 Protecting Information Resources.
Chapter 4. Data and Knowledge Management.
4.1 Managing Data.
4.2 The Database Approach.
4.3 Database Management Systems.
4.4 Data Warehousing.
4.5 Data Visualization.
4.6 Knowledge Management.
Chapter 5. Network Computing.
5.1 Managing Data.
5.2 The Database Approach.
5.3 Database Management Systems.
5.4 Data Warehousing.
5.5 Data Visualization.
5.6 Knowledge Management.
Chapter 6. E-Business and E-Commerce.
6.1 Overview of E-Business and E-Commerce
6.2 Business-to-Consumer (B2C) Electronic Commerce.
6.3 Business-to-Business (B2B) Electronic Commerce.
6.4 Electronic Payments
6.5 Ethical and Legal Issues in E- Business.
Chapter 7. Wireless, Mobile Computing, and Mobile Commerce.
7.1 Wireless Technologies.
7.2 Wireless Computer Networks and Internet Access.
7.3 Mobile Computing and Mobile Commerce.
7.4 Pervasive Computing.
7.5 Wireless Security.
Chapter 8. Organizational Information Systems.
8.1 Transaction Processing Systems.
8.2 Functional Information Systems.
8.3 Enterprise Resource Planning Systems.
8.4 Customer Relationship Management.
8.5 Supply Chain Management Systems.
8.6 Electronic Data Interchange and Extranets.
Chapter 9. Managerial Support Systems.
9.1 Managers and Decision Making.
9.2 Decision Support Systems.
9.3 Enterprise and Executive Decision Support Systems.
9.4 Intelligent Systems.
Chapter 10. Acquiring IT Applications.
10.1 Planning for and Justifying IT Applications.
10.2 Strategies for Acquiring IT Applications.
10.3 The Traditional Systems Development Life Cycle.
10.4 Alternative Methods and Tools for Systems Development.
10.5 Outsourcing and Application Service Providers.
10.6 Vendor and Software Selection.
Technology Guide 1. Computer Hardware.
TG1.1 Introduction.
TG1.2 The Central Processing Unit.
TG1.3 Computer Memory.
TG1.4 Computer Hierarchy.
TG1.5 Input and Output Technologies.
TG1.6 General Technological Trends.
TG1.7 Strategic Hardware Issues.
