This book was first published in 1998. This new edition continues to emphasize that creating positive relationships with parents and families is the foundation for strong, ongoing partnerships between parents/families and afterschool programs. Still divided into three sections, the new edition includes revised and expanded learning activities and answer guides to reflect current issues and concerns; revised and expanded handouts; enhanced and expanded tools for assessing parent needs and concerns; new and expanded tip sheets for building connections with parents and families; and a selected reference list.