Katz, Ralph : Northeastern University's College of Business Administration / M.I.T's Sloan School of Management

Edited by a leader in the field of human resource management, The Human Side of Managing Technological Innovation, Second Edition, is organized around themes including motivating professionals, measuring productivity, managing groups, and technology as a strategic resource.

I. THE MOTIVATION AND LEADERSHIP OF TECHNICAL PROFESSIONALS

The Motivation of Professionals

1. Motivating Professionals in Organizations, Ralph Katz
2. How Bell Labs Creates Star Performers, Robert Kelley and Janet Caplan
3. Organizational Socialization and the Reduction of Uncertainty, Ralph Katz

The Management of Creativity in Organizations

4. Managing Creative Professionals, Albert Shapero
5. How to Manage Geeks, Russ Mitchell
6. Managing Creativity: A Japanese Model, Min Basadur
7. Managing Innovation: When Less Is More, Charlan Jeanne Nemeth

The Transition from Technical Specialist to Managerial Leadership

8. Why Managers Fail, Michael Badawy
9. "How Do You Feel?", Tony Schwarz
10. Beyond the Charismatic Leader: Leadership and Organizational Change, David Nadler and Michael Tushman

II. THE MANAGEMENT OF INNOVATIVE GROUPS AND PROJECT TEAMS

The Management of High Performing Technical Teams

11. How a Team at Digital Equipment Designed the 'Alpha' Chip, Ralph Katz
12. The Java Saga, David Bank
13. Hot Groups, Harold Leavitt and Jean Lipman-Blumen

The Management of Crossfunctional Groups and Project Teams

14. The Discipline of Teams, Jon Katzenbach and Douglas Smith
15. Managing Creative Performance in R&D Teams, Ralph Katz

Managing Organizational Roles and Structures in Project Groups

16. Organizing and Leading "Heavyweight" Development Teams, Kim Clark and Steven Wheelwright
17. Lessons for an Accidental Profession, Jeffrey Pinto and Om Kharbanda
18. How Project Performance is Influenced by the Locus of Power in the R&D Mix, Ralph Katz and Thomas Allen

III. LEADERSHIP ROLES IN THE INNOVATION PROCESS

Formal Problem-Solving Roles in Leading Innovation

19. Enlightened Experimentation: The New Imperative for Innovation, Stefan Thomke
20. How Internet Companies Build Software, Alan MacCormack
21. Meeting the Challenge of Global Team Management, Edward F. McDonough III and David Cedrone

Informal Critical Roles in Leading Innovation

22. Critical Functions: Needed Roles in the Innovation Process, Edward Roberts and Alan Fusfeld
23. Innovation through Intrapreneuring, Gifford Pinchot III
24. Virtual Teams: Technology and the Workplace of the Future, Anthony Townsend, Samuel DeMarie, and Anthony R. Hendrickson

IV. MANAGING KNOWLEDGE WORK WITHIN INNOVATIVE ORGANIZATIONS

Managing Technical Communications and Technology Transfer

25. Distinguishing Science from Technology, Thomas Allen
26. Communication Networks in R&D Laboratories, Thomas Allen
27. A Study of the Influence of Technical Gatekeeping on Project Performance and Career Outcomes in an R&D Facilty, Ralph Katz and Michael Tushman
28. Why Information Technology Inspired But Cannot Deliver Knowledge Management, Richard McDermott

Managing Performance and Productivity in Technical Groups and Organizational Settings

29. Project Management Scorecard, Dennis Sleven
30. Measuring R&D Effectiveness, Robert Szakonyi
31. Assessing the Value of Your Technology, James Tipping, Eugene Zeffren, and Alan Fusfeld
32. Metrics to Evaluate R,D,&E, John R. Hauser and Florian Zettelmeyer

V. MANAGING INNOVATIVE CLIMATES IN ORGANIZATIONS

Managing Innovative Climates

33. A Skunkworks Tale, Thomas Peters
34. The One-Firm Firm: What Makes It Successful, David Maister
35. 3M's Post-it Notes: A Managed or Accidental Innovation?, P. Ranganath Nayak and John Ketteringham
36. Making Teflon Stick, Anne Cooper Funderburg

Maintaining Innovative Climates

37. That's Easy for You to Say, Lucien Rhodes
38. Organizational Issues in the Introduction of New Technologies, Ralph Katz and Thomas Allen
39. Implementing Radical Innovation in Mature Firms: The Role of Hubs, Richard Leifer, Gina Colarelli, and Mark Price
40. Dreams to Market: Crafting a Culture of Innovation, Karen Anne Zien and Sheldon A Buckler

VI. THE MANAGEMENT OF ORGANIZATIONAL PROCESSSES FOR INNOVATION

Decision-making Process

41. Managing Organizational Deliberations in Nonroutine Work, William Pasmore
42. Speed and Strategic Choice: How Managers Accelerate Decision Making, Kathleen Eisenhardt
43. Vasa Syndrome: Insights From a 17th-Century New Product Disaster, Eric Kessler, Paul Bierly, and Shanthi Gopalakrishnan

Organizational Practices, Policies, and Rewards

44. Winning the Talent War for Women, Douglas M. McCracken
45. Danger: Toxic Company, Jeffrey Pfeffer
46. Managing Dual Ladder Systems in RD&E Settings, Ralph Katz and Thomas Allen

Managing Across Functions for Rapid Product Development

47. A Six-Step Framework for Becoming a Fast-Cycle-Time Competitor, Christopher Meyer
48. Shortening the Product Development Cycle, Preston Smith and Donald Reinertsen
49. First to Market, First to Fail? Real Causes of Enduring Market Leadership, Gerard Tellis and Peter Golder

VII. MANAGING THE INNOVATION PROCESS IN ORGANIZATIONS

Managing the Cross-functional Relationships to Enhance New Product Development

50. Managing Relations between R&D and Marketing in New Product Development Projects, William Souder
51. Examining Some Myths about New Product "Winners", Robert Cooper
52. The Rules of Innovation, Clayton Christensen, Managing User Innovation for New Product Development
53. Product Concept Development Through the Lead-User Method, Eric von Hippel and Ralph Katz
54. Shifting Innovation to Users Through Toolkits, Eric von Hippel and Ralph Katz

Organizational Frameworks for Innovation and New Product Development

55. Modular Platforms and Innovation Strategy, Marc Meyer
56. The Elements of Platform Leadership, Michael Cusumano and Annabelle Gawer
57. Managing Technological Innovation in Organizations, Ralph Katz
58. Ally or Acquire? How Technology Leaders Decide, Edward B. Roberts and Wenyun Liu