This concise and cumulative guide shows students the art of technical writing for a variety of contexts and institutions.
Using examples from the business and non-corporate world, the book emphasizes transactional writing through practical
explanations, real-world examples, and a variety of "role-playing" exercises. Each section builds on the next as
readers learn a variety of models of style and format. This edition features a stronger emphasis on electronic
communication, integrated coverage of ethics, and more explanation of how to create technical documents that produce
concrete results.
Table of Contents
Chapter 1 What Is "Business" or "Technical" Writing?
Chapter 2 Organizing Information
Chapter 3 Letters, Memos, E-mail, and Related Forms
Chapter 4 Our House to Yours: Using Summaries to Inform
Chapter 5 Directions and Instructions: Writing About Process
Chapter 6 Using Analysis: Writing a Report
Chapter 7 Writing the Formal Report
Chapter 8 Selling Yourself
References
Appendix Enhancing Your Document with Graphics
Index
