Presenting an empowerment-oriented management approach, this new how-to guide covers the most recent innovations
and current theories you need to create a successful social service organization.
This all-in-one guide to service organization management best practices will help you gain the skills you need
to effectively lead and empower your staff. Expert authors provide a comprehensive approach and tackle every important
issue related to this complex management field including:
Values and ethics Organizational structure Diverse clientel and access to services Barriers to service delivery
Cultural competency Fight for social justice Financial resource management Evaluating program outcomes Control
of the external environment A must-have reference, An Empowering Approach to Social Service Organizations will
help you improve service delivery to clients, make improvements in workplace conditions, acquire critical resources
and retain the leadership power needed to survive in a turbulent social, political and economic environment.