Fundamentals of Organizational Communication, Fourth Edition, presents the concepts of organizational communication
within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication
skills, and ethical values. The text presents comprehensive coverage of major issues in organizational communication,
such as organizational conflict, leadership, and ethical behavior. New to this edition: Expanded coverage of careers
and organizational forms in the 21st century helps students prepare for their futures. Chapter 7, "Organizational
Conflict," includes new sections on sexual harassment, discrimination, and ethical abuses to address important
workplace issues. Ten new cases and a new essay on the feminist perspective in organizational communication provide
immediate applications of key concepts in the text.